VUE Collection
Data Deletion
Last updated: September 8, 2026
This page explains how to ask VUE Collection (operated by VUE LS Corp) to delete personal information we hold about you. It should be read together with our Privacy Policy and Terms & Conditions.
1. What This Request Covers
You may request deletion of personal information associated with your account, booking enquiries, marketing opt-ins, Insider application, or use of our websites and related services. We will review the request and delete or anonymize data we no longer need to operate the Service or meet a legal obligation.
2. What We May Need to Keep
Some records cannot be deleted immediately or in full. We may retain information when we must keep it to complete a booking, process a refund or dispute, prevent fraud or abuse, or comply with tax, accounting, and other legal duties. Payment card details are handled by our payment provider (Stripe); we do not store full card numbers on our servers.
3. How to Request Deletion
Use the form on this page, or email hello@vuecollection.com with the subject “Data deletion request”. Include the email address you used with us and, if you have one, a booking reference. We may contact you to confirm the request before acting on it.
4. What Happens Next
A staff action item is created when you submit the form so our team can process the request. We aim to complete deletion requests within 30 days, or to tell you if we need more time or cannot delete certain records. You will hear from us at the email you provide.
5. Third-Party Platforms
If you connected a social account (for example Instagram) or used Facebook Login, you can also request deletion through that platform. Those providers notify us when they require us to delete data they shared. This page is the URL we publish for those requests and for anyone who wants to ask us directly.
6. Contact Us
Questions about this process can be sent to hello@vuecollection.com.