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Customer care

Support SMS

Use this number for two-way texts with VUE Collection about an existing reservation, travel details, or stay questions. We do not send marketing or promotional texts on this line.

Call to action — text to opt in

+1 (518) 617-4262

Text this number (or text START) to start a two-way support conversation with VUE Collection about an existing booking or stay.

Message frequency varies (typically a handful of replies while a support thread is open). Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to book or to use email support.

Privacy: vuecollection.com/privacypolicy. Terms: vuecollection.com/termscondition.

How opt-in works

  1. Open this public page (no login required).
  2. Text +1 (518) 617-4262 (+15186174262), or text START to that number, from your mobile phone.
  3. We reply in the same thread to confirm you are in a VUE Collection support conversation. You can ask about a booking from there.

What we will not text

This program is customer care only. Offers, newsletters, and promotional campaigns are not sent from this number. Prefer email? Write hello@vuecollection.com or use the contact page.