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VUE Collection

Terms & Conditions

Last updated: July 17, 2026

Welcome to VUE Collection (operated by VUE LS Corp). By accessing or using our websites (including vuecollection.com and our traveler portal), applications, and resort booking services (together, the “Site” and “Services”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, please discontinue use of our Site or Services.

  1. 1. About Us

    VUE Collection (“VUE,” “we,” “us,” or “our”) is a curated booking platform dedicated to connecting discerning travelers with boutique, independently operated island resorts around the world. We act as a marketing and booking intermediary and do not own, operate, or manage any of the resorts featured on our platform. Each resort is responsible for its own accommodations, facilities, and guest experience.

  2. 2. Eligibility

    You must be at least 18 years of age and legally capable of entering into binding contracts to use our Services. By using this Site, you confirm that you meet these requirements.

  3. 3. Booking Terms

    • Reservation Process: Bookings made through VUE Collection form a direct agreement between you and the selected resort. VUE facilitates the process as an intermediary and is not a contractual party to your stay.
    • Information Accuracy: While we strive to ensure accuracy, we are not liable for resort-side updates or errors in pricing, descriptions, or availability.
    • Payments: All payments are processed securely via our authorized payment gateway, Stripe. VUE Collection does not store full credit card or payment details.
    • Currency: Rates are displayed in USD or the resort’s local currency. Exchange rates are determined by your payment provider at the time of transaction.
    • Taxes & Fees: All applicable government taxes, resort fees, and service charges are included in the total amount displayed at checkout. If there are any charges not collected by VUE Collection (such as local or on-site fees payable directly to the resort), these will be clearly stated on your booking confirmation.
    • Exclusive Offers: From time to time, we feature exclusive or limited-time offers negotiated directly with partner resorts. Such offers are subject to resort terms, availability, and defined booking windows.

  4. 4. Cancellations & Modifications

    • Resort Policies: Each resort maintains its own cancellation and refund terms, which are clearly outlined in your quotation and booking confirmation. Please review these terms carefully before confirming your reservation.
    • Guest-Initiated Changes: Any modification requests must be submitted directly to VUE Collection in writing and are subject to resort approval and availability.
    • Resort-Initiated Changes: VUE is not responsible for changes initiated by resorts (e.g., renovations, closures, overbookings). However, our team will assist in coordinating an alternative stay or refund where possible.
    • Refund Processing: Payments are collected directly by VUE Collection, and any eligible refunds are processed by us in accordance with the resort’s policy and timeline. VUE Collection acts as the authorized facilitator for both payment and refund transactions.

  5. 5. User Responsibilities

    By using our platform, you agree to:

    • Provide truthful and accurate booking information.
    • Comply with all resort rules, terms, and local regulations.
    • Use our website for lawful purposes only.
    • Not reproduce, distribute, or copy any Site content or material without prior written consent.

  6. 6. Intellectual Property

    All content on this Site — including logos, brand imagery, photographs, design, and copy — is owned by VUE LS Corp or used under license. Our trademarks, including “VUE Collection” and our tagline “Hidden Gems. Boutique Island Resorts.”, may not be used without express permission.

  7. 7. Limitation of Liability

    To the fullest extent permitted by law:

    • VUE Collection is not liable for the quality, performance, or services of any resort featured on our platform.
    • We are not responsible for indirect, incidental, or consequential losses, including cancellations, delays, or loss of enjoyment.
    • Our maximum liability shall not exceed the total amount paid to us for the booking in question.

  8. 8. Force Majeure

    VUE Collection is not liable for failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, political instability, pandemics, travel restrictions, or acts of government.

  9. 9. Third-Party Links & Partnerships

    Our Site may include links to third-party websites or affiliated partners. VUE is not responsible for the content, privacy practices, or operations of any third-party sites or services.

  10. 10. Privacy & Data Use

    Your use of our Site is governed by our Privacy Policy, which explains how we collect, store, and use personal information in compliance with applicable data protection laws, including GDPR for EU users.

  11. 11. Marketing & Communications

    By engaging with our platform, you may opt in to receive curated travel offers, newsletters, and exclusive promotions from VUE Collection. You may unsubscribe at any time by following the instructions in our communications.

  12. 12. Governing Law & Jurisdiction

    These Terms & Conditions are governed by the laws of the State of New York, USA. Any disputes arising under these Terms will be resolved exclusively in the courts of New York County, New York.

  13. 13. Updates to These Terms

    We may modify these Terms periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated Terms.

  14. 14. Contact

    For questions regarding these Terms & Conditions, please contact:

  15. 15. Opt-Out & Support Mechanisms (SMS)

    You can cancel the SMS service at any time. Just text “STOP” to +1 (914) 430-2223. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at hello@vuecollection.com or +1 (914) 430-2223.

  16. 16. Carrier Liability

    Carriers are not liable for delayed or undelivered messages.

  17. 17. Message Frequency

    Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  18. 18. Privacy Policy Reference

    If you have any questions regarding privacy, please read our Privacy Policy.